| Feature | Benefit | |---------|---------| | | One less device to carry – it’s inside your banking app. | | Two‑factor authentication (2FA) | Combines something you have (your phone) with something you know (your password). | | Works without signal | The code is generated offline – no mobile data or Wi‑Fi needed. | | Faster access | No waiting for an SMS or email code. |

Supports Face ID , Touch ID , or Fingerprint ID on compatible devices for faster, secure access.

If you cannot access your Digital Secure Key (e.g., lost phone, app issues), call HSBC customer support or use a backup method like a physical Secure Key or temporary SMS code (where available).