| Problem | Solution | |---------|----------| | | Enable “Hidden items” in File Explorer’s View tab. | | The Backup folder is empty | You never completed a backup to this PC, or you used iCloud instead. | | I used the Apple Devices app, not iTunes | Same path as above. No change. | | I want to move or copy the backup | Copy the entire device-named folder. Do not rename it. | | I see .encrypted files | You checked “Encrypt local backup” in iTunes. You need the password. |
If you have iTunes installed, this is the safest way to locate the folder without navigating through hidden system files.