Flashing firmware carries risks, such as "bricking" your device if the process is interrupted or the wrong firmware is used. For official technical support, users are encouraged to visit an authorized Carlcare Service Center , which serves as the official after-sales service for Tecno, Infinix, and itel. Detailed manuals and Q&A guides are also available on platforms like Scribd . How to use Software Download (Transsion Aftersale) tool
Power off your device. While holding the Volume Up or Volume Down button (depending on the model), connect it to the PC via USB. transsion software download tool