Citrix StoreFront Documentation

: A diferencia de los archivos XCI (que son "volcados" exactos de cartuchos físicos), los NSP son más ligeros porque solo incluyen los datos necesarios para la ejecución digital, eliminando el espacio vacío que suelen tener los cartuchos físicos.

The is calculated as: % Promoters - % Detractors . Scores can range from -100 to +100.

NSP files are essentially the digital equivalent of a physical game cartridge. They are the standard format for titles downloaded from the Nintendo eShop .

The resulting score ranges from -100 to +100. In the gaming industry, an NPS above is generally considered "Good," while scores above +50 are considered "Excellent."

As the video game market becomes increasingly saturated and User Acquisition (UA) costs rise, player retention and organic growth have become the primary indicators of a title’s long-term success. This paper explores the application of the Net Promoter Score (NPS) within the gaming industry. It argues that while traditional metrics like Daily Active Users (DAU) and Average Revenue Per User (ARPU) measure behavior , NPS measures sentiment . By identifying "Promoters" (loyal advocates) and "Detractors" (unhappy critics), developers can create a feedback loop that drives product quality, reduces churn, and lowers marketing costs through word-of-mouth acquisition.

Based on their answers, players are classified into three groups: