Zendesk Desktop App -

– Not natively supported. Use separate OS user accounts or incognito web if needed. But you can log out and log into another subdomain – credentials are per app instance.

On older computers, the desktop app (often running on Electron frameworks) or heavy browser usage can become sluggish. If you have 20 tabs open in your Zendesk agent window, expect fan noise and slower load times. zendesk desktop app

– Use j / k to navigate tickets, o to open selected ticket, Esc to go back to list. – Not natively supported