| Issue | Likely Fix | |-------|-------------| | Device not connecting | Check IP, ping, firewall port 4370 | | Missing logs | Verify device time is correct; re-sync user list | | Wrong attendance status | Review shift timings & grace period settings | | Duplicate logs | Enable “exclude duplicate punches” in device settings | | Software freezes | Restart ESSL service; check DB connection |
Here is why ESSL’s software ecosystem is dominating the market:
ESSL software does double duty. It isn’t just about locking doors; it is a powerful workforce management tool.