: Most platforms have a help or FAQ section that provides instructions on common tasks, including resetting or updating your account/meter.
There are few things more frustrating than purchasing electricity tokens, receiving the SMS, and then staring at a dark house because your meter isn't accepting the code. Or perhaps you just loaded units, but the display is stuck on "Error" or simply blank. how to reset token meter
Most utility providers have a toll-free fault reporting line. Have your Meter Number (MSN) and Account Number ready before you call. : Most platforms have a help or FAQ
If you are unsure which meter to load tokens for, you can retrieve the Meter Serial Number (MSN) directly from the screen: receiving the SMS