You will receive a reset link or a temporary password via email or text.

Follow the on-screen instructions to set a new, secure password. Managing Your GoCPS Application - Chicago Public Schools

If you have tried resetting your password via email and are still unable to access your account, it may indicate a different issue, such as a typo in the registered email address or a deactivated account. In this case, you should not continue guessing passwords to avoid a longer lockout period. Instead, contact the or the GoCPS support team directly via the contact information provided on their website. They can verify your identity and manually assist with account recovery.

When setting a new password, GoCPS enforces specific security requirements to protect user data. While requirements may update, a secure password typically includes: