Step one was Synology. He logged into the Synology support portal, his fingers hovering over the keyboard. Synology hardware was solid, but he knew the procedure. Input serial number, check status. If the unit itself had failed, he would have initiated an RMA (Return Merchandise Authorization) right there. Synology’s system was usually elegant, streamlined, and devoid of human friction.
This is where the story usually got messy. Most Synology units use drives manufactured by third parties—Seagate, Western Digital, Toshiba. Synology facilitated the check, but the warranty was a handshake between Elias and the drive manufacturer. synology warranty check
Go back to Method 1 and paste the serial number into the warranty check page. Step one was Synology
Go to Control Panel > System Information . 2. How to Verify Your Warranty Status Input serial number, check status