For drivers specifically optimized for your laptop’s motherboard, go to the Official HP Drivers Site . Enter your specific laptop model number (e.g., Pavilion 15-ccxxx) rather than "3168NGW" to find the correct software. Installation Guide for Windows 10 & 11
If the card shows a "yellow exclamation mark" in Device Manager, try uninstalling the existing driver, restarting, and then performing a clean install using the latest version from Intel. Missing Bluetooth: hp 3168ngw drivers
To remove drivers completely: