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| Version | Original Name | Release | Notes | |---------|--------------|---------|-------| | 6–9 | ScanSoft PaperPort | Early 2000s | Windows XP/Vista | | 10 | ScanSoft PaperPort | 2005 | Last “ScanSoft” branding | | 11 | Nuance PaperPort | 2007 | First Nuance version | | 12 | Nuance PaperPort | 2009 | Improved PDF editing | | 14 | Nuance PaperPort | 2013 | 64-bit support | | 14.5 | Nuance PaperPort | 2015 | Windows 10 ready | | 15 | Nuance PaperPort | 2019 | Latest major release |
| Problem | Solution | |---------|----------| | Scanner not detected | Reinstall scanner driver. Run PaperPort as Administrator. | | OCR gives gibberish | Scan at 300 DPI, B&W or grayscale. Avoid skewed pages. | | Can’t open PDF | Update PaperPort. Or install Adobe Reader separately. | | Annotations disappear | Flatten annotations (Annotation → Flatten) before saving. | | Thumbnails not showing | Rebuild thumbnail cache: Tools → Options → Desktop → Rebuild. | | PaperPort crashes on Windows 10/11 | Run in compatibility mode (Windows 7). Install latest patch. | scansoft paperport
Older versions use OmniPage OCR engine; newer versions use Nuance OCR. | Version | Original Name | Release |
You can drag and drop documents between folders, onto email icons, or onto desktop shortcuts. Avoid skewed pages