| Check | Expected Result | |-------|----------------| | Process list ( tasklist / ps aux \| grep bomgar ) | No bomgar* , jump , or rep process running | | Service status (Windows) | BomgarJumpClient missing from services.msc | | Startup items (macOS/Linux) | No Bomgar launch daemons | | Network connection | Ports 443/8200 not bound to Bomgar binaries | | BeyondTrust Portal | Endpoint shown as "Offline" or "Client not installed" |
Note: Automated removal via Group Policy Object (GPO) or scripting is outside the scope of this specific draft but is recommended for mass deployments. uninstall bomgar jump client
macOS versions often place the client in protected system folders, making drag-and-drop removal impossible. | Check | Expected Result | |-------|----------------| |
Open the > Settings > Apps & Features (or Control Panel > Add/Remove Programs). Locate BeyondTrust Remote Support Jump Client . Select Uninstall . Command Line & Silent Uninstall Locate BeyondTrust Remote Support Jump Client
| Check | Expected Result | |-------|----------------| | Process list ( tasklist / ps aux \| grep bomgar ) | No bomgar* , jump , or rep process running | | Service status (Windows) | BomgarJumpClient missing from services.msc | | Startup items (macOS/Linux) | No Bomgar launch daemons | | Network connection | Ports 443/8200 not bound to Bomgar binaries | | BeyondTrust Portal | Endpoint shown as "Offline" or "Client not installed" |
Note: Automated removal via Group Policy Object (GPO) or scripting is outside the scope of this specific draft but is recommended for mass deployments.
macOS versions often place the client in protected system folders, making drag-and-drop removal impossible.
Open the > Settings > Apps & Features (or Control Panel > Add/Remove Programs). Locate BeyondTrust Remote Support Jump Client . Select Uninstall . Command Line & Silent Uninstall