The J7 stayed in his pocket, silent and invalid. But for the first time all day, Marcus smiled. Because Kevin from KC had made one mistake.

“I live in La Crosse. Wisconsin.”

: This can fix deeper system errors. Turn off the phone, then hold Volume Up + Power + Home buttons until the recovery menu appears. Select "Wipe cache partition" and then "Reboot system now". 4. Carrier & Hardware Issues

Sometimes, it would work for three days. I would feel a surge of hope. "We’ve turned a corner," I’d think. "The J7 and I are finally bonding." Then, I’d drive into a dead zone for five minutes, and upon re-entering civilization, the phone would simply refuse to reconnect, flashing that hateful icon in the notification bar like a mocking grin.

The J7 buzzed one last time. Not a call. Not a text. A system notification:

: This resets Wi-Fi, Bluetooth, and mobile data without erasing your personal files. Go to Settings > General management . Tap Reset > Reset mobile network settings . Tap Reset settings and confirm.

Until 2:14 PM. That’s when his world unsubscribed.

: Turn Airplane Mode on for 30 seconds and then off to force the phone to rescan for a network. 2. Physical Inspection & Cleaning