"I... I used my Aadhaar card," Arjun said, closing his eyes to visualize the digits. He rattled them off.
"Wait," Priya interrupted. "That takes too long to navigate. Use the direct emergency format."
"We are processing your request to deactivate the SIM. Your Airtel mobile number has been temporarily blocked. Please visit your nearest Airtel store with your ID proof to get a replacement SIM."
Be ready with your ID details (Aadhaar/Voter ID) and your last recharge amount for verification.
Use another Airtel number to speak with customer care.
Rohan’s mind was blank. He was panicking. "No. I just know the recharge codes."